We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).We store information about you for two reasons: firstly, to process your order and secondly to provide you with the best possible service. We do not hold credit card information about you ourselves. This is only received by Protx who provide the strongest commercially available level of encryption which ensures that your transactions are secure and your credit card details cannot be hijacked or redirected to anyone other than Protx. Look for the yellow padlock in the bottom-right of your browser as you enter the Credit Card section of our site. If you do not wish to receive any emails from us in the future please click on email sign up where you have the opportunity to unsubscribe.
The type of information we will collect about you includes:
- your name
- telephone number
- email address
The personal information that we hold will be held securely in accordance with our internal security policy and the law. The information you provide will only be shared with a third party for the following reasons:
- Processing your credit card payment (Protx)
- Undertaking checks with credit reference agencies
- Assisting fraud prevention and detection agencies
Cookies are small text files that websites can send to your computer. A cookie can be thought of as an internet user's identification card, which tells a website when the user has returned. Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's e-mail address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website.Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping basket or to remember the user's preferences or registration details for a future visit. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
From time to time we may collect certain anonymous information about your browsing behaviour on our site in order to improve our service to you. We take your privacy very seriously and the type of information that is collected by us (or by trusted partners on our behalf) is always anonymous and does not include any personally identifiable information. It is also not used for any other purpose. In order to do this, we use technology such as ‘cookies' which can record what pages you visit on our website or when you purchase an item.
You can opt-out of this at any time by clicking here. If you choose to opt-out, a ‘cookie' will be placed on your computer to indicate that no information is to be collected by us about you, although this will not prevent ads or pop-ups on your computer by other companies. Please note that you would need to repeat this process for each browser and computer that you use. If you delete an opt-out ‘cookie', you would need to repeat the process again to express your preference.