1st December 2010
Our Latest Customer Feedback


Here is a selection of our latest customer feedback.


23/07/2014 - Mrs NA said, "Once again an excellent 5* service from Fa Toys Online. Paid for regular delivery, item delivered next day with a 1 hour time slot. Very well packaged and great quality. Would definitely recommend."


22/07/2014 - Mrs S said, "One part arrived damaged but was resolved straight away and followed up."


21/07/2014 - Mrs JM said, "Very happy with this product and my grandson was thrilled.He plays with it every day and even took it on holiday with him.Delivery service was excellent too."


21/07/2014 - Miss AS said, "Fantastic item for crane, digger, tractor, lorry ( well basically transport mad) son! Struggled to find any items relating to this and you have sold out of the cutlery when I ordered please get some back in! Brilliant service will be using this company again x"


19/07/2014 - Mrs EB said, "Very pleased with the tractor and trailer ride-on. My toddler loves it and puts all his bits and pieces in the trailer and sets off. Sturdy enough for it's purpose."


14/07/2014 - "Great service, item packed up to ensure safe delivery through the post. Will use again without doubt."


14/07/2014 - Mrs EB said, "The perfect gift for a pony-mad granddaughter. First class service from Farm Toys Online. Will be adding to the equestrian collection for many years to come."


14/07/2014 - Mrs LM said, "AMAZING delivery speed to New Zealand! Selection of products is fabulous. Will definitely be back to shop again! If you could ship the bigger items overseas, we would just LOVE that!"


11/07/2014 - "Really prompt delivery, would definitely recommend."


11/07/2014 - "Very pleased. Quick delivery"


11/07/2014 - "Excellent and fast service. Highly recommend and toy is high quality"


11/07/2014 - Mrs H said, "Very pleased with quick delivery. Puzzle going to South Africa which is where my grandson lives, so unfortunately cannot comment on the item itself."


11/07/2014 - MR AB said, "Excellent product bought a couple of times now from this site and can say (after trying quite a few) they are the best out there by far*****"


07/07/2014 - De said, "quick prompt service and delivery and great quality product. My nephew loves it and it is sturdy and still looks new after 2 months of daily use"


07/07/2014 - Mam said, "I was thrilled with the prompt delivery from England to New Zealand in 4 or 5 days. My grand son loves this product and makes his own farm scenes."


07/07/2014 - "Great service and products thanks"


25/06/2014 - "Good price, prompt delivery"


25/06/2014 - "Fantastic product & very helpful staff"


25/06/2014 - "My third order and I cannot fault the service."


25/06/2014 - "Gift arrived on time (John Deere tractor box) and my grandson absolutely loved it. Thanks"


25/06/2014 - "Fantastic service from start to finish, would highly recommend and will most definitely be ordering again very soon."


25/06/2014 - "Very prompt delivery, and easy to find what I was looking for on the web site."


25/06/2014 - "Helpful sales adviser and prompt delivery"


25/06/2014 - "Superb in every way. I cannot recommend this company enough, not only for the quality of goods, but for their excellent customer service"


25/06/2014 - "Great choice, found exactly what I wanted. Quick delivery. All in all a great shopping experience."


23/06/2014 - Map said, "lovely toy bought for granddaughter aged 2. Her dad said it would become a family heirloom!A small criticism. Bertie the farmer doesn't sit very comfortably with his pitchfork."


19/06/2014 - Mcs said, "Always friendly and efficient service"


17/06/2014 - Mra said, "Perfect product supplied quickly and efficiently, I will definitely be using Farm Toys Online again."


16/06/2014 - Em said, "Good quality and arrived quickly"


14/06/2014 - Mmf said, "Great product excellent delivery, will be using you again thanks."


14/06/2014 - Sc said, "Loved the service on the website and the prompt delivery. Unfortunately, the connection to the tractor broke within two days. My three year old grandson knows everything about every farm vehicle. He has blamed his one year old sister for the sprayer malfunction."


14/06/2014 - Jm said, "Prompt and professional service, that I can wholeheartedly recommend."


12/06/2014 - Mmu said, "A great company to deal with. Very helpful when I had a slight problem and will use them lots!!"


09/06/2014 - Ls said, "We have bought farm animals for our grandchildren twice from Farm toys online and have been very pleased with their friendliness and prompt delivery"


06/06/2014 - NE said, "All companies should look to Farmtoysonline for customer service. Fabulous products and fabulous company. 5 stars all round!"


05/06/2014 - DG said, "Would highly recommend. Customer service first class. Thank you for all your help!"


03/06/2014 - Kate said, "You know what, that was probably the best internet shopping experience I have had. Totally organised, I knew when it was going to arrive, product all good."


30/05/2014 - Customer said, "Two really beautiful products. The farm family and animals are a lovely size for young hands. Delighted with the quality and the service. Thank you."


29/05/2014 - jane boalch said, "Start to end from my first phone call through to delivery the service and item were perfect. it is for a retiremnet cake for a jcb tractor driver, perfect."


23/05/2014 - Tracey said, "Great products, great service, have used before and would definately order again in the future. My son loves all your toys! thank you :-)"


22/05/2014 - Tracey said, "Easy to order and delivered promptly. Good quality, nicely finished products. The perfect gift for a senior manager attending our leadership programme thank you!"


22/05/2014 - LIZMAC said, "Great card for a sheep-loving friend! Very pleased with product and service (and loved the quirky emails too!)"


15/05/2014 - nad said, "Easy website, quick delivery,no hassle & quality products."


14/05/2014 - Rachael said, "When I received my order it was quite badly damaged in transit. I let Farm Toys know this and they sent me a new box free of charge. The communication I had with them was excellent and they sent the replacement out very quickly. This company was very good to deal with and sell some lovely items."


09/05/2014 - Maggee said, "Good - original - loved by tractor mad 2 year old - for Easter"


07/05/2014 - Powwow said, "Excellent product my 2 year old has watched it over and over, excellent service couldn't ask for more"


06/05/2014 - Judith said, "Ordered 3 items for my grandsons birthday, competitive pricing, speedy delivery with good communication all the way until it arrived and love your emails from Farmer Freddie :)!"


02/05/2014 - philippa said, "very good service, found exactly what I wanted, quick and easy to order. I made a mistake with my order so rang up next day and this was quickly and easily sorted. I will use the site again when I need to."


01/05/2014 - Sarah in Cornwall said, "Very authentic looking, only problem being that the doors keep coming off the pig arcs, but my nephew loves them. Very prompt and friendly service, thanks"


29/04/2014 - Helen said, "Great service and great toys! I even received an email from management checking that I was aware that a tractor and a plough that I was buying we're different scales. Clearly this is a company small enough to care about and value it's clients and I'll be using them again. Also the toys are good quality proper metal tractors etc not the tacky plastic stuff you get in the big stores."


29/04/2014 - Margaret said, "Excellent product bought for my 3 year old grandson. excellent customer service and speedy delivery."


29/04/2014 - Katy said, "Great service, quick delivery, awesome tractor that my little boy adores"


23/04/2014 - hugtoys said, "bought for my Grandson, excellent toy well made and no parts to trap small fingers or rough edges. Service and delivery good. The delivery updates by email are excellent, especially as the delivery address is sometimes confused with another property in the area."


22/04/2014 - Victoria said, "Extremely quick service, very reliable. Thanks"


22/04/2014 - David said, "Rather complex to fit the plough on the rear of the tractor, though we managed after a struggle. Not clear why there are 2 rows of plough shares - but we are not a farming family!"


11/04/2014 - Linda said, "Fast shipping! Cheap to order, compared to some other orders from UK. Products were great fun for our two year old who is too interested in farms, cows and tractors. Thanks!"


11/04/2014 - Rev said, "Great quality; rapid response; packaging, tracking & delivery faultless. Well done Farmer Freddie!!!"


07/04/2014 - Bob said, "Many thanks for your thoughtfulness. The service we received was both personal and professional. The products were also much appreciated."


03/04/2014 - Grandma said, "Bought for my 2yr old grandson. Perfect, he loves it."


01/04/2014joste said, "Website easy to browse on and find what you are looking for. Easy ordering and quick delivery times. Would recommend to others."


01/04/2014Sol's greatnan said, "Great grandson hasn't received it yet and I did not take it out of its wrapper, but it appeared fine. Service and delivery were quick."


31/03/2014Km2112 said, "Easy to order, quick delivery. My little boy loves his new cow shed and bales. Will defiantly be using website again for future orders."


21/03/2014 - Julie said, "Great products. There was a slight delay to shipment because of a problem with the website purchase information being relayed to the warehouse. This was dealt with in a very professional way and the items still arrived very quickly.All round very good service, would use again and recommend to others."


20/03/2014 - A123 said, "Great products. Just the right size for what I needed (to use as a decoration on top of my son's birthday cake. This size is hard to find in the shops). Good selection of products on the website and my order arrived quickly. Good service - thank you."


19/03/2014 - Panther said, "The Bruder Rotary Rake is lovely - a great hit with my 2 year old. I was a little worried that it would be easily broken (it's recommended for age 4+), but it seems extremely well constructed. All the products I ordered were well packaged and delivered in good time. I'm very happy with the products and my decision to order from this site."


12/03/2014 - Grateful Grandma said, "Everything was fine - loved the little note of order confirmation. Gifts for 21st March, so not tested yet - was amazed at the speed of delivery especially as Somerset was under water. Will definitely recommend you to friends with "boys"."


12/03/2014 - Customer said, "We've just put the farm together and it looks great. Can't wait to give it to my son for his birthday on Monday"


10/03/2014 - Katie said, "Opened today on our son's birthday and it will be put together at the weekend and hopefully many years of happy riding ahead!"


09/03/2014 - grandmother said, "all delivered promptly and on time. very pleased with complete order. children love them"


08/03/2014 - Aidy said, "Product was excellent, a lovely model, and the service is very good! Will definitely use you again soon! Love collecting your toys! Thanks guys ;-)"


07/03/2014 - Brad said, "Brilliant thank you, very happy boy"