- 1st December 2010
Our Latest Customer Feedback
Here is a selection of our latest customer feedback.
10/03/2014 - Katie said, "Opened today on our son's birthday and it will be put together at the weekend and hopefully many years of happy riding ahead!"
09/03/2014 - grandmother said, "all delivered promptly and on time. very pleased with complete order. children love them"
08/03/2014 - Aidy said, "Product was excellent, a lovely model, and the service is very good! Will definitely use you again soon! Love collecting your toys! Thanks guys ;-)"
07/03/2014 - Brad said, "Brilliant thank you, very happy boy"
07/03/2014 - Linda said, "we were delighted with both the product and service. The recipient who is now one year old was also highly delighted."
06/03/2014 - John said, "Delighted with all your products and the prompt delivery. Will use you again."
04/03/2014 - sisi said, "Very good quality toy, my son loves all Bruder toys and this part fits perfectly to his tractor. Received very fast."
03/03/2014 - bea said, "good as ever thanks"
01/03/2014 - sally said, "fencing waswell packaged and of good quality, gate is great but attaching other fence to it was a bit tricky as holes a slightly different shape, but its working well and has fenced in our toddlers farm animals and fire engines with equal success!"
27/02/2014 - Wilf said, "Excellent service - many thanks"
25/02/2014 - Ellie said, "Product exactly as described and nice quality. Fast delivery service too. Thank you."
24/02/2014 - Trace said, "Excellent product and service"
24/02/2014 - Moneypenney68 said, "Fast delivery. Excellent packaging BUT Papo products have far too much wasted packaging causing unnecessary waste and postage costs etc. Schleich great as always and just the right amount of packaging for product. Would use your site again."
19/02/2014 - jy said, "Well made product. Hours of fun. Delivered in good time"
18/02/2014 - Gran'ma said, "the online service was excellent. my order arrived so quickly. The tractor is for my grandson's 3rd birthday and I know he will love it."
17/02/2014 - daffy duck said, "Excellent quality and a great price. Will definately order from here again - far superior quality to many toys of the same price range."
17/02/2014 - Niamh'snana said, "Excellent friendly website, great choices. Swift postage and very well packed. Granddaughter delighted with trailer to add to her collection."
17/02/2014 - big bird said, "Very prompt service - and lots of communication to let me know whaen it was coming. Great product and seems to be well made - it was exactly as my son hoped it would be"
14/02/2014 - Customer said, "Excellent service and communications, would definitely recommend"
11/02/2014 - Una said, "Excellent price,excellent communication,excellent packaging and very reasonable delivery costs,with item being sent out on day of order and arriving within 2-3 days.* (*Doesn't happen often as we have an island postcode though we are on mainland Scotland!)"
10/02/2014 - Nads said, "The tractor trailer arrived broken and a couple of parts were missing . This was dealt with very quickly and replaced . The instructions were hard to follow , although once built a very good product ."
07/02/2014 - Mike said, "Excellent quality, very helpful service when I had to change delivery address, and delivered very promptly. This was a present for a 5th birthday: recipient is delighted and gardening in the rain!"
06/02/2014 - cox said, "Great company, item arrived next day (Christmas eve)"
03/02/2014 - abc123 said, "I can't rate the item (had to give it some stars so 4) as it was a gift but the ordering process was slick, communication was excellent and the price and delivery were fair. The recipient received the item promptly. I will definitely order from Farmtoysonline again. Who needs the online bookseller?? ;-)"
03/02/2014 - Kevin said, "Fantastic product well made and very durable cannot find fault with it. Very impressed with the service I ordered it very late in December and didn't expect to receive until after Christmas but to my amazement it arrived before and well in advance of advertised delivery period. I cant prise you enough. Thank you Kevin"
30/01/2014 - GrannieAnnie said, "Excellent prompt service. Excellent product adored by our Grandson."
29/01/2014 - none said, "Good price but were sold as 1:32 scale which was not true so they didn't fit in the Breyer horse box I bought my granddaughter for Christmas."
27/01/2014 - Emma S said, "All despatched and delivered when promised. It was a Christmas present for our 4yr old son, so we built it on Sun 22nd, to avoid a rush on Christmas Eve. Luckily we did, as unfortunately the bracket on the trailer had snapped in transit, so it could not be assembled. We contacted Farm Toys on Monday morning and they very swiftly organised a replacement to be sent which we received at 11am on Christmas Eve. Thank you for the great customer service Richard! Our son thoroughly enjoys his tractor and trailer!!"
23/01/2014 - monty said, "excellent well made toy.very pleased and so is my grand child"
23/01/2014 - westey said, "great item for the money and very very good service thank you"
23/01/2014 - Plock said, "Great tidy box full of tractors and farm equipment toys"
21/01/2014 - Margot said, "Very sturdy and amazingly similar to the real thing. The Siku 1:32 baler and trailer work perfectly with this tractor. My son (4 years old) is a happy chap!"
20/01/2014 - Topspom said, "Excellent service!"
20/01/2014 - Farmer Rhys said, "I initially ordered a set of Medium Farm Animals which were lovely models , if a bit pricey. They were too large for the Farm Buildings , so I returned them and ordered a set of the small scale animals which arrived incredibly quickly. They were not as well made as their large cousins but were cheaper. I was very impressed at the speed with which my refund from the first purchase was made. I would give Service a 5 Star+ rating"
20/01/2014 - Ben said, "great communication by email keeping me up to speed with each step of the ordering/dispatch/delivery process; prompt delivery even at a busy time of year; transparent, easy-to-use website with plenty of pictures. Thanks FarmToys for a seamless experience!!"
20/01/2014 - DT said, "Great Service! Products arrived very quickly and were exactly what was described, would not hesitate to use again. Thanks."
15/01/2014 - Larso said, "Excellent product! Great communication and prompt shipment made this the perfect buying experience."
14/01/2014 - Marta said, "Great digger, on beginning thought it will break fast but not, my son love it, and still all in one piece."
13/01/2014 - Pam said, "My son and husband loves it!!"
08/01/2014 - CRD said, "Excellent product, price and service. Will use again"
08/01/2014 - Stonesy said, "Poor quality, Backhoe dragged along ground, tab broke off within 3 days of light play, quickly followed by a mud guard. Go for a tonka next time"
07/01/2014 - Andrew said, "Consistently and excellent all round service. I know exactly where my order is up to, I feel treated as an individual and know I am going to always get a quality shopping experience... my lad is just as happy too"
07/01/2014 - Grandad Jim said, "I'd just like to say what brilliant service we had from Farm Toys Online. Our grandson was very specific about the trailer and Land Rover he wanted for Christmas on the Farm Toys Online website. We ordered them and the items were delivered exactly as we specified a few days later. Only problem the items were 1:16 scale rather than the 1:50 our grandson was using on the rest of his model farm. Entirely our fault for not checking but all was resolved within a matter of days after an email conversation with Richard of Farm Toys Online. We returned the 1:16 models (which were incidentally great) and Richard sent the 1:50 replacements and a cash refund within the week. Final result = one very happy grandson and two very satisfied Farm Toys Online customers - Thank You Richard!"
07/01/2014 - charlie said, "Great service, nice and quick. Brilliant items made a great present for my little sister."
06/01/2014 - kim said, "we had a dvd delivered and it was damaged on arrival and it was no problem to change it it was very quick and staff were helpfull"
06/01/2014 - Mandy said, "One very happy child who loves his cows,nice to find products that are different to average and relate to farming.Thank you"
02/01/2014 - Carl Myerscough said, "Absolutely delighted with the product (as is my grandson!) and the service was very rapid with the item received a couple of days after ordering. Highly recommended"
02/01/2014 - Andrew Smith said, "Not cheap to buy but when I received the products the price matched the quality definite 5 stars"
02/01/2014 - Maggie (Spain) said, "The Tractor was purchased as a Christmas present for our Grandson's first Christmas and was delivered direct in the UK. We understand that he is absolutely delighted with it and loves all the sounds it makes...his mummy is going to buy him the wellies and overall etc so that he will look the part when riding on it, we are anxiously awaiting photographs of him. His Grandad is really envious and wants to visit the UK to have a go as well, but I think he is a bit too grown up now (or is he ???) don't think he will ever grow up.He is already planning his next purchase, so thank you Farmer Freddie.Happy New Year."Permalink