1st December 2010
Our Latest Customer Feedback


Here is a selection of our latest customer feedback.


22/04/2014 - Victoria said, "Extremely quick service, very reliable. Thanks"


22/04/2014 - David said, "Rather complex to fit the plough on the rear of the tractor, though we managed after a struggle. Not clear why there are 2 rows of plough shares - but we are not a farming family!"


11/04/2014 - Linda said, "Fast shipping! Cheap to order, compared to some other orders from UK. Products were great fun for our two year old who is too interested in farms, cows and tractors. Thanks!"


11/04/2014 - Rev said, "Great quality; rapid response; packaging, tracking & delivery faultless. Well done Farmer Freddie!!!"


07/04/2014 - Bob said, "Many thanks for your thoughtfulness. The service we received was both personal and professional. The products were also much appreciated."


03/04/2014 - Grandma said, "Bought for my 2yr old grandson. Perfect, he loves it."


01/04/2014joste said, "Website easy to browse on and find what you are looking for. Easy ordering and quick delivery times. Would recommend to others."


01/04/2014Sol's greatnan said, "Great grandson hasn't received it yet and I did not take it out of its wrapper, but it appeared fine. Service and delivery were quick."


31/03/2014Km2112 said, "Easy to order, quick delivery. My little boy loves his new cow shed and bales. Will defiantly be using website again for future orders."


21/03/2014 - Julie said, "Great products. There was a slight delay to shipment because of a problem with the website purchase information being relayed to the warehouse. This was dealt with in a very professional way and the items still arrived very quickly.All round very good service, would use again and recommend to others."


20/03/2014 - A123 said, "Great products. Just the right size for what I needed (to use as a decoration on top of my son's birthday cake. This size is hard to find in the shops). Good selection of products on the website and my order arrived quickly. Good service - thank you."


19/03/2014 - Panther said, "The Bruder Rotary Rake is lovely - a great hit with my 2 year old. I was a little worried that it would be easily broken (it's recommended for age 4+), but it seems extremely well constructed. All the products I ordered were well packaged and delivered in good time. I'm very happy with the products and my decision to order from this site."


12/03/2014 - Grateful Grandma said, "Everything was fine - loved the little note of order confirmation. Gifts for 21st March, so not tested yet - was amazed at the speed of delivery especially as Somerset was under water. Will definitely recommend you to friends with "boys"."


12/03/2014 - Customer said, "We've just put the farm together and it looks great. Can't wait to give it to my son for his birthday on Monday"


10/03/2014 - Katie said, "Opened today on our son's birthday and it will be put together at the weekend and hopefully many years of happy riding ahead!"


09/03/2014 - grandmother said, "all delivered promptly and on time. very pleased with complete order. children love them"


08/03/2014 - Aidy said, "Product was excellent, a lovely model, and the service is very good! Will definitely use you again soon! Love collecting your toys! Thanks guys ;-)"


07/03/2014 - Brad said, "Brilliant thank you, very happy boy"


07/03/2014 - Linda said, "we were delighted with both the product and service. The recipient who is now one year old was also highly delighted."


06/03/2014 - John said, "Delighted with all your products and the prompt delivery. Will use you again."


04/03/2014 - sisi said, "Very good quality toy, my son loves all Bruder toys and this part fits perfectly to his tractor. Received very fast."


03/03/2014 - bea said, "good as ever thanks"


01/03/2014 - sally said, "fencing waswell packaged and of good quality, gate is great but attaching other fence to it was a bit tricky as holes a slightly different shape, but its working well and has fenced in our toddlers farm animals and fire engines with equal success!"


27/02/2014 - Wilf said, "Excellent service - many thanks"


25/02/2014 - Ellie said, "Product exactly as described and nice quality. Fast delivery service too. Thank you."


24/02/2014 - Trace said, "Excellent product and service"


24/02/2014Moneypenney68 said, "Fast delivery. Excellent packaging BUT Papo products have far too much wasted packaging causing unnecessary waste and postage costs etc. Schleich great as always and just the right amount of packaging for product. Would use your site again."


19/02/2014 - jy said, "Well made product. Hours of fun. Delivered in good time"


18/02/2014Gran'ma said, "the online service was excellent. my order arrived so quickly. The tractor is for my grandson's 3rd birthday and I know he will love it."


17/02/2014 - daffy duck said, "Excellent quality and a great price. Will definately order from here again - far superior quality to many toys of the same price range."


17/02/2014Niamh'snana said, "Excellent friendly website, great choices. Swift postage and very well packed. Granddaughter delighted with trailer to add to her collection."


17/02/2014 - big bird said, "Very prompt service - and lots of communication to let me know whaen it was coming. Great product and seems to be well made - it was exactly as my son hoped it would be"


14/02/2014 - Customer said, "Excellent service and communications, would definitely recommend"


11/02/2014 - Una said, "Excellent price,excellent communication,excellent packaging and very reasonable delivery costs,with item being sent out on day of order and arriving within 2-3 days.* (*Doesn't happen often as we have an island postcode though we are on mainland Scotland!)"


10/02/2014 - Nads said, "The tractor trailer arrived broken and a couple of parts were missing . This was dealt with very quickly and replaced . The instructions were hard to follow , although once built a very good product ."


07/02/2014 - Mike said, "Excellent quality, very helpful service when I had to change delivery address, and delivered very promptly. This was a present for a 5th birthday: recipient is delighted and gardening in the rain!"


06/02/2014 - cox said, "Great company, item arrived next day (Christmas eve)"


03/02/2014 - abc123 said, "I can't rate the item (had to give it some stars so 4) as it was a gift but the ordering process was slick, communication was excellent and the price and delivery were fair. The recipient received the item promptly. I will definitely order from Farmtoysonline again. Who needs the online bookseller?? ;-)"


03/02/2014 - Kevin said, "Fantastic product well made and very durable cannot find fault with it. Very impressed with the service I ordered it very late in December and didn't expect to receive until after Christmas but to my amazement it arrived before and well in advance of advertised delivery period. I cant prise you enough. Thank you Kevin"


30/01/2014GrannieAnnie said, "Excellent prompt service. Excellent product adored by our Grandson."


29/01/2014 - none said, "Good price but were sold as 1:32 scale which was not true so they didn't fit in the Breyer horse box I bought my granddaughter for Christmas."


27/01/2014 - Emma S said, "All despatched and delivered when promised. It was a Christmas present for our 4yr old son, so we built it on Sun 22nd, to avoid a rush on Christmas Eve. Luckily we did, as unfortunately the bracket on the trailer had snapped in transit, so it could not be assembled. We contacted Farm Toys on Monday morning and they very swiftly organised a replacement to be sent which we received at 11am on Christmas Eve. Thank you for the great customer service Richard! Our son thoroughly enjoys his tractor and trailer!!"


23/01/2014 - monty said, "excellent well made toy.very pleased and so is my grand child"


23/01/2014 - westey said, "great item for the money and very very good service thank you"


23/01/2014 - Plock said, "Great tidy box full of tractors and farm equipment toys"


21/01/2014 - Margot said, "Very sturdy and amazingly similar to the real thing. The Siku 1:32 baler and trailer work perfectly with this tractor. My son (4 years old) is a happy chap!"


20/01/2014 - Topspom said, "Excellent service!"


20/01/2014 - Farmer Rhys said, "I initially ordered a set of Medium Farm Animals which were lovely models , if a bit pricey. They were too large for the Farm Buildings , so I returned them and ordered a set of the small scale animals which arrived incredibly quickly. They were not as well made as their large cousins but were cheaper. I was very impressed at the speed with which my refund from the first purchase was made. I would give Service a 5 Star+ rating"


20/01/2014 - Ben said, "great communication by email keeping me up to speed with each step of the ordering/dispatch/delivery process; prompt delivery even at a busy time of year; transparent, easy-to-use website with plenty of pictures. Thanks FarmToys for a seamless experience!!"


20/01/2014 - DT said, "Great Service! Products arrived very quickly and were exactly what was described, would not hesitate to use again. Thanks."


15/01/2014 - Larso said, "Excellent product! Great communication and prompt shipment made this the perfect buying experience."


14/01/2014 - Marta said, "Great digger, on beginning thought it will break fast but not, my son love it, and still all in one piece."


13/01/2014 - Pam said, "My son and husband loves it!!"


08/01/2014 - CRD said, "Excellent product, price and service. Will use again"


08/01/2014 - Stonesy said, "Poor quality, Backhoe dragged along ground, tab broke off within 3 days of light play, quickly followed by a mud guard. Go for a tonka next time"


07/01/2014 - Andrew said, "Consistently and excellent all round service. I know exactly where my order is up to, I feel treated as an individual and know I am going to always get a quality shopping experience... my lad is just as happy too"